Instagram Bug Fix: New Followers Can’t Comment (Guide)

How I Fixed an Instagram Bug That Blocked My Followers (And How You Can Too)

Growing on Instagram is already tough for small creators but imagine hitting a bug that stops new followers from commenting on your posts. That happened to me, and here's exactly how I fixed it (and how you can, too).

My Experience With the Instagram "Limits" Bug 

After building my account to over 200K followers organically, I suddenly noticed something strange: new followers couldn't leave comments on my posts.

At first, I thought it was my content… but the real problem was Instagram's "Limits" feature under Privacy settings. Instead of protecting me from spam, it was blocking real people from engaging.

What Instagram Support Suggested (But Didn't Work)

When I contacted Instagram Support, they suggested the usual troubleshooting steps:

• Log out and back in
• Update the app
• Clear my cache

I tried them all but nothing fixed the issue.

The Real Fix: Reporting the Bug Directly

The only thing that worked was reporting the problem straight to Instagram's technical team:

1. Go to Settings → Help → Report a Problem → Something Isn't Working
2. Explain the issue clearly (e.g. "New followers can't comment on my posts")
3. Attach screenshots if possible
4. Copy & Paste Template (Use This When Contacting IG Support)

Here's the exact template you can copy when reporting the issue in-app:

"Hi Instagram Support,

I'm reaching out because I'm experiencing an issue with my account where new followers are unable to comment on my posts. This is really impacting my engagement and growth.

I've tried the usual troubleshooting steps like logging out/in, updating the app, and clearing my cache, but nothing has worked.

Could you please look into this and let me know if there's a fix? Attached are a few screenshots showing the problem.

Thank you for your help! [Your Name]"

That way, the technical team can actually see what's happening and escalate it.

Why This Matters for Small Creators

Too many small creators waste money on "growth agents" or ads when the real problem is simply a bug. Don't let tech glitches convince you that your content isn't good enough.

Growth doesn't come from hacks. It comes from:

• Consistency in posting
• Knowing how the platform works
• Building trust with your community

If your engagement suddenly drops, don't panic. Before blaming yourself or your content, check your account settings, it might just be a bug.

By reporting the issue properly, you can save time, money, and stress — and get back to focusing on what really matters: your content and your community.

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